Return and Refund Policy

Last updated: December 07, 2020

Thank you for shopping at Clean Safely.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company(referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to RSC Bio Solutions, 600 Radiator Road Indian Trail, NC 28079.
  • Goodsrefer to the items offered for sale on the Service.
  • Ordersmean a request by You to purchase Goods from Us.
  • Servicerefers to the Website.
  • Websiterefers to Clean Safely, accessible from clean-safely.com
  • Youmeans the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Refund Rights

You are entitled to request a refund on Your Order within 30 days of receiving Your Goods.

The deadline for requesting a Refund on an Order is 30 days from the date on which You received the Goods.

In order to exercise Your right of refund, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: orders@clean-safely.com
  • By phone number: (704) 684-6110

For any defective or non-conforming Goods, We will instruct You to destroy and discard Your Goods in an acceptable manner, based on Your local government regulations, and either replace Your Goods at no additional charge or refund You Your full purchase price within 14 days.

For Returns, We will reimburse You no later than 14 days from the day on which We receive the returned Goods or We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days
  • The Goods are in the original, unopened packaging

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

600 Radiator Road
Indian Trail, NC 28079

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: orders@clean-safely.com
  • By phone number: (704) 684-6110